Woman handing coffee to customer out drive-thru window
A smarter way to communicate with your drive-thru customers.

3M Drive-Thru Solutions

  • Chances are the customers in your drive-thru lane are hungry. And in a hurry. The best way to keep them happy is to keep the line moving and make sure they get exactly what they ordered. Advanced wireless drive-thru communications systems from 3M help ensure that orders are received and understood the first time around – improving your restaurant’s operational efficiency and customer satisfaction.

Headset Systems

Drive-thru orders that are handled accurately and in record time keep your customers coming back for more. You need a communications system that not only offers high performance audio but is also reliable and easy to use.

  • Woman wearing headset

    We engineered the 3M™ Drive-Thru System G5 from the ground up to meet the needs of your business. Inspired by you, the G5 Headset system features everything you asked for: enhanced comfort, lighter weight, ease of use and durability. The G5 modular design has revolutionized the quick service restaurant (QSR) industry and set a new standard in food service.

Accessories & Components

Reduce downtime, improve productivity and keep lines of communications open with 3M’s Drive-Thru accessories and components. They are designed for rugged dependability and ease of use – so your staff can concentrate on customer service instead of their headsets.

  • woman hands smoothie through a drive-thru window using 3M headset accessories

    Enhanced 3M speaker: Eliminating off-axis sound to create a truer voice pattern, and improved speaker cone for better audio performance
    Improved microphone: Capable of capturing a range of high frequencies
    Acoustic treatment kit: Thinsulate material for audio deadening
    Internal loop detector: Onboard diagnostics for short or open loop conditions, button for quick and easy detector reset and adjustable sensitivity for accurate detection

Equipment Repair & Services

  • technicians serving 3M drive-thru products
    Depot Repair

    The fast-paced QSR environment can be hard on your drive-thru equipment. Our depot repair and services network was created to help you stay a step ahead of the upkeep and running smoothly all year long.

    • Equipment replacement and repair
    • Fast turnaround (two days)
    • Certified 3M factory technicians
    • Genuine 3M parts
  • Woman wearing headset
    Service Network

    We have the largest dealer network in the industry; from installation and store-staff training to troubleshooting and service team. You can count in our team to keep your drive-thru operating at peak performance.

    • Nationwide dealer network
    • Responsive service and support
    • 3M certified technicians
    • Genuine 3M parts
    • 1-800 technical assistance - 24/7
    • Equipment maintenance agreement

Need help? Contact a 3M Expert

Contact one of our customer service representatives for more information or send us a message.